Shipping policy

Shipping Policy

Effective Date: [2/1/2025]

At KeiProlifics, we strive to provide fast and reliable shipping services to ensure your orders reach you in a timely manner. Below are the details of our shipping policy. By placing an order with us, you agree to the terms outlined here.

1. Order Processing Time

  • Orders are processed and shipped within 1–3 business days (excluding weekends and holidays). You will receive an email notification with tracking information once your order has shipped.
  • Orders placed after 5 PM (CST) will be processed the next business day.

2. Shipping Methods & Rates

We offer several shipping methods based on your location and the shipping carrier chosen at checkout. The available options will be provided during the checkout process, and shipping costs will be calculated based on your delivery address and selected method.

  • Standard Shipping: Delivery time typically ranges from 3–7 business days.
  • Expedited Shipping: Delivery time typically ranges from 2–3 business days.
  • International Shipping: Delivery time varies depending on the destination country. International customers are responsible for any customs duties, taxes, or fees.

3. Shipping Locations

  • We currently ship to all U.S. states and internationally.
  • For international shipments, please be aware that customs processing may cause delays beyond our original delivery estimates.

4. Free Shipping

  • We offer free standard shipping. The free shipping option will automatically apply during checkout once the minimum order requirement is met.

5. Shipping Delays

While we make every effort to ship your order on time, shipping delays may occur due to factors outside of our control, such as weather, holidays, or carrier issues. We are not responsible for delays caused by these circumstances.

6. Order Tracking

Once your order has shipped, we will send you a shipping confirmation email containing tracking information. You can use this information to track the status of your order via the carrier's website.

7. Lost or Damaged Shipments

  • If your package is lost or damaged during transit, please contact us immediately at [Insert Email] so we can work with the carrier to resolve the issue.
  • Please retain all packaging materials, as they may be required for claims with the carrier.

8. Incorrect Shipping Information

  • If you provide an incorrect or incomplete shipping address, please contact us as soon as possible. If the package is returned to us due to address issues, we will contact you to arrange for reshipment at your cost.

9. International Shipping

  • International customers are responsible for any customs duties, taxes, and import fees that may be applied by the destination country. These fees are not included in the shipping cost and must be paid directly to the appropriate customs authorities.
  • Please note that international shipping times may vary based on the destination and the customs processing.

10. Return Shipping

  • If you need to return an item, return shipping is free for domestic orders within the 30-day return window (exclusions may apply for certain products). You will receive a prepaid return label for returns.
  • For international returns, the customer is responsible for return shipping costs unless otherwise stated.

Disclaimer: This Shipping Policy may be updated periodically. Please check this page for any changes. If you have any questions regarding shipping, feel free to contact us at [Insert Contact Information].